Email (preferred)
support@juicybet.co
Monitored 7 days a week, 06:00–24:00 AEST. We acknowledge every email within 4 hours during these times, and always within 24 hours.
Contact us
Our Australian-based support team is here for you 7 days a week. You must be 18+ to hold an account.
Contact form
Use the form on this page and we will reply by email within the times above.
Complaints
See our Complaints & Dispute Resolution process for a separate, formal escalation path.
Postal address (formal correspondence)
Citrus Plays Pty Ltd
Level 1, 48 Smith Street, Darwin NT 0800
ABN 48 672 910 338 · Licence No. NT-SBO-2021-0417
Northern Territory Racing and Wagering Commission (NTRWC)
Responsible gambling support (independent, free, 24/7)
Gambling Help Online — 1800 858 858 · gamblinghelponline.org.au
BetStop (National Self-Exclusion Register) — betstop.gov.au
Lifeline — 13 11 14